At Call2Care Solutions, we are dedicated to delivering exceptional care services that prioritise the well-being and dignity of every individual we serve. Our team of compassionate professionals is committed to enhancing the lives of adults seeking support and family members looking for quality care for their loved ones. With a focus on personalised care, we aim to be a trusted partner on your healthcare journey.
Our Core Values
- Compassion: We provide care with kindness and empathy, understanding the unique needs of each individual.
- Integrity: We act with honesty and transparency, building trust through our actions.
- Excellence: We pursue the highest standards in care, continually improving our services.
- Respect: We value each person’s dignity and autonomy, fostering an environment of mutual respect.
- Community: We engage with and support the communities we serve, recognising our responsibility to give back.
Leadership at Call2Care
Florence Frimpong - Registered Manager
Florence Frimpong brings extensive clinical and managerial experience in healthcare. As a Respiratory Staff Nurse, she understands patient care dynamics, especially in chronic condition management. With a BSc in Adult Nursing and a BA in Early Childhood Studies, Florence has a comprehensive grasp of care across the lifespan. At Call2Care, she focuses on operational excellence and clinical quality, ensuring all services meet stringent health standards.
Estelle Oduro - Nominated Individual
Estelle Oduro serves as the Nominated Individual, overseeing compliance and safeguarding standards at Call2Care. Her background as a Child Protection Social Worker and legal advocate ensures that our operations adhere to the highest ethical standards. Estelle's interdisciplinary education, including a Master’s in Social Work and an LLB, empowers her to integrate social care with legal frameworks effectively.
Expert Leadership
A Legacy of Care Inspired by Florence Nightingale
Drawing inspiration from the foundational principles established by Florence Nightingale, we emphasise cleanliness, compassionate care, and clinical excellence. Nightingale’s philosophy that “the very first requirement in a hospital is that it should do the sick no harm” resonates deeply with our approach to home care. We apply this principle by ensuring that our care practices not only meet but exceed modern clinical standards, providing a safe and nurturing environment for every client.
Environmental and Social Responsibility
At Call2Care Solutions, we recognise our role in supporting not just our clients but also the community and the environment. Our commitment to sustainability and social responsibility is manifested through several key initiatives:
Eco-Friendly Practices
We are dedicated to minimising our environmental impact through green policies. This includes reducing waste, enhancing recycling efforts, and using energy-efficient appliances and vehicles in our operations. Our goal is to promote sustainability in every aspect of our care delivery, from the use of biodegradable products to encouraging digital documentation to decrease paper use.
Community Involvement
Call2Care Solutions is actively involved in local initiatives that enrich the community. We participate in health fairs, sponsor charity events, and organise workshops that promote health education and awareness. These activities not only help enhance community health but also strengthen the bonds among community members.
Volunteering Initiatives
We encourage and support our employees to engage in volunteer activities that make a difference. This includes contributing time and resources to local non-profits and community centres, which helps foster a culture of giving back and community care within our team.
The Smile Project in Ghana
Our commitment to global community support is exemplified by our involvement with The Smile Project, an initiative aimed at supporting orphanage children in Ghana. Through this project, we provide resources, education, and healthcare support to improve the living conditions and future opportunities of these children. Our staff and clients participate in fundraising efforts, and we also send volunteers to assist directly on the ground in Ghana.
These efforts are part of a broader strategy to ensure that Call2Care Solutions not only provides high-quality care but also contributes positively to the community and the environment. By embracing these responsibilities, we reinforce our commitment to the values of compassion and stewardship, which are at the heart of all our endeavours.
