Support and Resources for Various Needs
At Call2Care Solutions, we understand the importance of having access to the right resources and support services, especially in times of need. This page provides key emergency contact details and information about various organisations that can offer assistance for a wide range of issues, from health emergencies to social support.
Emergency Services
999 – Emergency Number for Police, Fire, Ambulance, and Coastguard
Dial 999 in an emergency to contact the police, fire brigade, ambulance, or coastguard.
111 – NHS Non-Emergency Medical Assistance
Call 111 for medical advice when it’s less urgent than 999.
116 123 – Samaritans (Suicide and Crisis Support)
Call 116 123 for free, confidential support when you’re feeling suicidal or in distress.
0800 068 4141 – Papyrus (Suicide Prevention for Young People)
Call Papyrus on 0800 068 4141 for suicide prevention advice and support for young people.
Healthcare and Support
999 – Stroke Symptoms (FAST Test)
Dial 999 if someone shows signs of a stroke (Face drooping, Arm weakness, Speech difficulty, Time to call 999).
0300 222 11 22 – Alzheimer’s Society Dementia Helpline
Call 0300 222 11 22 for support and advice on dementia-related issues.
116 123 – Samaritans (Mental Health Support)
Call Samaritans on 116 123 for support with mental health issues.
0800 808 7777 – SHOUT (Text Crisis Line)
Text “SHOUT” to 85258 for a confidential conversation with a trained volunteer when you’re in crisis.
0800 107 0160 – Silver Line (Helpline for Older People)
Call Silver Line on 0800 107 0160 for advice and support for older people.
Social Support and Assistance
0808 800 4444 – Shelter (Housing and Homelessness Help)
Call Shelter on 0808 800 4444 for housing advice and assistance.
0800 23 23 23 – Cruse Bereavement Support
Call Cruse on 0800 23 23 23 for support with bereavement and loss.
0800 138 7777 – National Debtline (Financial Support)
Call National Debtline on 0800 138 7777 for advice on managing debt and financial difficulties.
0808 808 00 00 – Turn2Us (Financial Hardship and Benefits Advice)
Call Turn2Us on 0808 808 00 00 for support with benefits and financial assistance.
0800 023 4567 – Financial Ombudsman Service
Call 0800 023 4567 for independent advice on financial complaints and disputes.
0800 066 5068 – Warm Home Discount Scheme
Call 0800 066 5068 for assistance with heating costs through the Warm Home Discount Scheme.
Financial Assessment and Support
Apply for a Needs Assessment
To determine your eligibility for care services and financial assistance, you can apply for a needs assessment through your local council. Visit GOV.UK to apply for a care needs assessment.
Money Helper
Visit Money Helper for guidance on arranging and paying for care.
Age UK’s Financial Advice
Age UK provides comprehensive advice on managing finances in later life, including benefits, pensions, and paying for care. Visit Age UK Financial Advice for more information.
Useful Organisations
Below are some helpful organisations that provide valuable services and support across the UK:
| Organisation | Description & Website |
|---|---|
| Age UK | UK's leading charity for older people, providing support and services to help maintain independence. Age UK |
| Carers UK | Offers advice, information, and support for people caring for family or friends. Carers UK |
| Alzheimer's Society | Supports people with dementia and their carers, and funds research into care and cure. Alzheimer's Society |
| National Care Forum | Represents not-for-profit organisations in the UK that provide care and support services. National Care Forum |
| Mind | Provides support and campaigns to improve services for anyone experiencing mental health issues. Mind |
| Care Quality Commission (CQC) | Regulates, inspects, and rates health and social care services in England. Care Quality Commission |
| The Health Foundation | An independent charity aimed at improving health and health care for people in the UK. The Health Foundation |
| SCIE (Social Care Institute) | Promotes advancements in care by sharing knowledge about what works in care settings. SCIE |
| UKHCA (Homecare Association) | Professional association of home care providers across the sectors. UKHCA |
| Independent Age | Offers expert advice and tailored support for older age people, navigating later life's challenges. Independent Age |
| Crisis (Housing Service) | Provides housing solutions and support for people experiencing homelessness. Crisis |
| Citizens Advice Bureau | Offers free, confidential advice on a range of issues including benefits, housing, employment, and more. Citizens Advice Bureau |
